Hours & Policies

Box office hours for phone and window sales are Monday through Saturday, 12 noon to 6 PM, closed Saturdays during the summer (approximately Memorial Day through Labor Day). On the day of a performance, the box office is always open until curtain. Please call (207) 842-0800 or visit www.PortTIX.com to confirm hours of operation before traveling to the box office.

Visa, Mastercard, Discover, and cash are accepted forms of payment.  Personal checks are accepted up to 7 days before the concert (valid ID required).

For senior, student or subscription tickets please call PortTIX at (207) 842-0800.

Subscriptions and single tickets purchased online, by mail, phone or fax are subject to handling fees. These fees covers the cost of running PortTIX, such as credit card processing fees and postage, as well as employee hours. All tickets sold through PortTIX include a $2 Merrill Facility Fee, which repays bonds that helped pay for the 1997 re-construction of the theater.

Tickets purchased less than 7 days prior to the performance will be held at the Box Office.

All sales are final with no refunds or exchanges. In the unlikely event of a show cancellation, ticket prices will be refunded. Handling fees are non-refundable.

If you have special needs for seating such as a wheelchair or transfer seat, please indicate this at the time of your order.